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While the Smart Water Shutoff monitors your home plumbing for signs of compromise and dangerous leaks, it can't always detect fixture failure. Things like water heaters, sink drains, and refrigerators breakdown and leak outside of your core plumbing.
Nope! As of August 17th, 2020, we’ve discontinued the monthly subscription needed to unlock advanced data features. All features and data are now freely available to all Shutoff users.
No. You will also have full control over sensitivity levels for your home and when you should be alerted.
The Shutoff does require a normal 2.4 GHz Wi-Fi connection to setup and maintain consistent software updates. NOTE: The Smart Water Shutoff is Wi-Fi enabled, not dependent. Your water usage data is stored locally on the device in case of Wi-Fi outages.
Every Detector includes 1 CR123A battery, a Remote Sensing Disc for hard to reach places, and a hard case with adhesive back for easy mounting. Leak Sensing Cables are sold separately.
While the answer will depend on the temperature and humidity thresholds you set, most Detectors include 1 CR123A battery with a life expectancy of over two (2) years. You will also be notified via the Flo by Moen App if your battery is running low.
We typically see shipping times of 3-5 business days.